Requests for repairs or maintenance of exterior doors and windows are typically addressed through the following steps:
1. Initial assessment: The property owner or resident identifies and reports the issue with the door or window that requires repairs or maintenance. This can be done by submitting a request through an online portal, contacting the property management office, or submitting a maintenance request form.
2. Evaluation: The maintenance team or property management staff reviews the request and assesses the severity and nature of the problem. This may involve inspecting the door or window in person to determine the level of repair or maintenance required.
3. Scheduling: Once the problem has been evaluated, the next step is to schedule the repair or maintenance work. This includes determining the availability of the maintenance staff or external contractors and coordinating a time that is convenient for both parties.
4. Repair or Maintenance: On the scheduled date, the maintenance team or external contractors arrive to address the issue. They may repair broken parts, replace faulty components, reseal or weatherproof windows and doors, or perform any necessary maintenance tasks. This could involve fixing malfunctioning locks, replacing broken glass, lubricating hinges, adjusting frames, or any other required repairs.
5. Completion and Follow-up: After the repairs or maintenance work is completed, a final inspection is conducted to ensure everything is in order. The maintenance team or property management staff may follow up with the resident or property owner to confirm satisfaction with the service provided. If any further issues persist, additional action may be taken to resolve them.
Note: The specific process may vary depending on the property management company or individual home maintenance practices.
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