What should I do if my keys are lost or stolen during move-in?

If your keys are lost or stolen during move-in, you should take the following steps:

1. Inform the landlord or property management immediately: It is essential to let your landlord or property management know about the situation as soon as possible. They can guide you on the necessary steps to take and provide you with a replacement key or help you rekey the locks.

2. File a police report: If your keys were stolen, it is advisable to file a police report. This will serve as documentation of the incident and can be useful for insurance purposes or in case of any illegal activities related to the theft.

3. Secure the premises: In the meantime, while waiting for replacement keys, make sure to secure your living space. Lock the doors and windows and consider installing temporary security measures such as a door barricade or window locks to ensure your safety.

4. Consider rekeying or changing the locks: If you cannot find the missing keys, it may be a good idea to rekey or change the locks on your new place. This will prevent anyone who may have found the keys from gaining unauthorized access to your home.

5. Replace any missing keys: If other keys, such as mailbox keys or garage door remotes, were lost or stolen along with your apartment keys, notify the respective services (post office, property management) to replace them.

Remember, the exact steps may vary depending on your specific situation and the policies of your landlord or property management. It's crucial to communicate with them promptly to address the issue effectively.

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