How can you manage stakeholder expectations in a human-centered design project?

1. Identify and prioritize stakeholders: It is important to identify who the stakeholders are and prioritize their needs and expectations.

2. Involve stakeholders in the process: Stakeholder involvement is crucial in determining project goals and objectives. They can help provide feedback and insights that can influence the project's direction.

3. Communicate consistently: Regular communication with stakeholders will help keep them informed about the project's progress and any changes along the way. This will help ensure that their expectations are aligned with the project's trajectory.

4. Avoid overpromising: It is important to set realistic expectations and not promise more than can be delivered. Overpromising can create a situation where stakeholders are disappointed or disillusioned when they do not receive what was promised.

5. Provide transparency: Make all design decisions transparent to stakeholders in order to build trust and help them understand the reasoning behind your design choices.

6. Manage conflicts: Conflicts will arise, but it is important to address them in a timely and respectful manner. Listen to stakeholders' concerns and try to find a solution that meets everyone's needs.

7. Measure progress: Develop measurable goals and objectives that align with stakeholder expectations. Regularly review progress and communicate this information to stakeholders. This helps build trust and provides an opportunity to address any concerns in a timely manner.

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