Design interaction is important because it focuses on creating a positive user experience. A well-designed interaction can help users complete tasks more efficiently and effectively, while a poor interaction can lead to frustration and abandonment of the product or service. Good interaction design considers the needs, goals, and behaviors of users and creates intuitive, easy-to-use interfaces that enable users to interact with digital products seamlessly. It helps to build user trust and loyalty, increases user satisfaction, and contributes to the success of the product or service. In short, design interaction can make or break the success of a digital product or service.
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