Fishbone diagrams are a helpful visual tool in root cause analysis, where the analysis team identifies the underlying cause(s) of a problem. Such diagrams illustrate the contributing factors of a particular issue and the team can brainstorm potential causes within each category. The fishbone diagram helps the team organize and prioritize these potential causes, the fishbone’s structure encouraging critical thinking and exploration. This type of diagram can help the team identify the root causes of a problem and develop recommendations to address them.
Publication date: