Some tools and techniques used in design thinking include:
1. Empathy Mapping: tools used to gain insights into users’ needs, wants, and experiences.
2. Brainstorming: a technique used to generate ideas and solutions to a problem.
3. Prototyping: creating a visual model that can be used to test and refine ideas.
4. User Testing: feedback sessions with users to evaluate design solutions.
5. Storyboarding: visual representations of a user’s journey through a product or service.
6. Journey Mapping: a visual representation of a user’s experience with a product or service.
7. Ideation: the process of generating new ideas and concepts.
8. Rapid Prototyping: creating and testing a series of quick prototypes to quickly iterate and refine the design.
9. Design Sprints: a structured process that helps a team quickly prototype and test potential solutions.
10. Design Research: collecting information and data about users, their needs, and their behaviours.
Publication date: