Empathy plays a crucial role in user-centered design as it helps designers to understand the user's needs, desires, and limitations. By developing empathy, designers can put themselves in the user's shoes, identify their pain points, and design solutions that meet their needs, desires, and goals. Empathy also promotes a deeper understanding of the user's context and environment, which enables designers to create more relevant and effective design solutions. When designers have empathy for their users, they are more likely to develop products that are intuitive, easy to use, and appealing to their target audience. Overall, empathy is an essential tool for designers to create user-centered products that solve real-world problems and improve the user experience.
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