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The role of sound-masking in workplace design is to reduce or eliminate unwanted sounds in the working environment, which could affect employees' concentration, productivity, and overall satisfaction with their work. Sound-masking refers to the use of ambient noise generators, which produce a consistent, low-level sound that is designed to mask or cover up distracting noises such as conversations, ringing phones, and other disruptions. This technique can improve speech privacy and reduce distractions, leading to a better work environment and a more satisfied workforce. Additionally, sound-masking can be an effective way to maintain confidentiality and protect sensitive information from being overheard by unauthorized individuals.
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