1. Easy access and convenient location: Hospitality properties should be easily accessible for elderly guests and located near transportation hubs, tourist attractions, and medical facilities.
2. Wheelchair accessibility: The property's architecture should include ramps, elevators, and properly sized doorways, rooms, and hallways suitable for guests using mobility aids.
3. Wide range of room types: Hotels with a variety of room types such as suites, adjoining rooms, and ADA rooms, can cater to a wider range of guests' requirements. These rooms should come equipped with rails in the bathroom, shower seats, and hand-held showerheads.
4. Clear signage: Clearly labeled directions, signage, and high-contrast visual cues, placed at strategic locations throughout the property, should guide guests with low vision, sensory impairments, or cognitive difficulties.
5. Dedicated staff: Trained staff should know how to assist elderly guests with mobility issues, provide a different level of customer service, and offer extra help with luggage handling or early check-ins if needed.
6. Amenities and services: The property's architecture should include facilities such as on-site restaurants; large-print menus, a spa, and activities that cater to older guests’ interests.
7. Safety measures: The hotel's design must ensure peace of mind for relatives traveling with elderly guests. These can come in the form of around-the-clock security, coded or guarded entryways, or secure parking areas.
8. Calm and peaceful environment: Elders may prefer a serene environment, free from excessive noise and lights. Careful selection of paint colors, furnishings, and decor that creates warm and inviting spaces, can positively impact guests’ mood and well-being.
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