Information architecture plays a critical role in government websites because it helps organize and structure complex information so that it's easy for citizens to find and use. By using techniques such as organizational and navigational design, labeling and categorization, and search optimization, information architecture can improve the usability and accessibility of government websites, and increase citizen engagement and trust. A well-designed information architecture can also help government agencies meet legal and regulatory obligations around transparency and open data. Overall, information architecture is critical to creating efficient, user-friendly, and effective government websites that meet citizen needs.
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