Information architecture plays a crucial role in intranets by providing a framework that organizes and structures the information on the intranet. This includes defining the hierarchy of content, labeling and categorizing information, and determining the navigation and search functionality. An effective information architecture ensures that users can easily find the information they need, leading to increased productivity, better decision making, and a more engaged workforce. It also supports the scalability and maintainability of the intranet as it grows and evolves over time.
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